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Terms and Conditions

Last updated: September 18, 2026

Terms and Conditions of Service

These Terms and Conditions (the “Terms”) govern all transportation and logistics services arranged by Select Transport Partners, LLC (“Select,” “we,” “us,” or “our”) for any shipper, consignee, or other party that tenders freight to us or requests our services (“Customer” or “you”). By tendering a shipment to Select, requesting a quote, or otherwise using our services, you accept these Terms.

1. Select’s Role as a Property Broker

Select is a licensed property broker (USDOT-registered broker, MC# 984301). Select is not a motor carrier, freight forwarder, air carrier, indirect air carrier, ocean carrier, or warehouseman, and does not own, operate, or control the equipment used to transport freight. Select does not take possession, custody, or control of any shipment at any time. Select’s sole role is to arrange for transportation to be provided by third-party motor carriers that contract directly with Customer for carriage.

2. No Carrier Liability Under Carmack

Select does not accept, assume, or undertake the liability of a motor carrier under the Carmack Amendment, 49 U.S.C. § 14706, or under any other statute, tariff, bill of lading, or common-law doctrine governing carrier liability for cargo. Liability for loss of, damage to, or delay of freight rests with the motor carrier that transports the shipment. Any claim for cargo loss, damage, shortage, or delay must be asserted against that carrier. Select is not the carrier of record, is not a party to the contract of carriage for purposes of cargo liability, and does not guarantee, insure, or act as surety for any carrier’s performance, solvency, or payment of claims. Nothing in any bill of lading, delivery receipt, rate confirmation, purchase order, or other document naming Select as “carrier” shall alter Select’s status as a broker, and any such designation is administrative only and is expressly rejected as a matter of liability.

As a courtesy, Select will assist Customer in presenting and pursuing claims against the responsible carrier, but that assistance does not make Select liable for the claim and does not waive any provision of these Terms.

3. Shipment Valuation — $100,000 Limit

All shipments booked with Select are deemed to be valued at $100,000 or less. If a shipment has a value greater than $100,000, that value must be communicated in writing to a Select employee or agent before the shipment is tendered or booked, and must be acknowledged by Select in writing. “In writing” includes email to a Select employee or agent; a value stated only on a bill of lading, packing list, commercial invoice, purchase order, or other document not expressly accepted by Select in advance is not sufficient notice.

Where a shipment valued over $100,000 has not been disclosed and acknowledged in advance as required above, Customer assumes all risk of loss above $100,000, and neither Select nor any carrier arranged by Select shall have any liability for any amount exceeding $100,000, regardless of the actual value of the freight. Upon timely written disclosure of a higher value, Select may decline the shipment, require a carrier carrying higher cargo limits, require Customer to procure additional insurance, or adjust the rate accordingly.

4. Carrier Selection

Select will use reasonable efforts to select carriers that hold active operating authority from the Federal Motor Carrier Safety Administration, maintain the insurance coverage Select requires, and do not hold an “Unsatisfactory” safety rating. Select’s selection of a carrier is not a representation, warranty, or guarantee of that carrier’s performance, safety, financial condition, or compliance. Customer waives any right to designate a specific carrier unless agreed by Select in writing in advance.

5. Customer Responsibilities

  • provide accurate and complete shipment information, including commodity description, weight, dimensions, piece count, freight class or NMFC item, pickup and delivery locations, required appointment times, and any special handling requirements;
  • properly package, block, brace, label, and mark all freight so that it withstands the ordinary rigors of transportation;
  • load, count, and secure freight when Customer or its facility performs loading, and unload when Customer or the consignee performs unloading;
  • disclose all hazardous materials in advance and comply with 49 C.F.R. Parts 100–185, including proper classification, packaging, marking, labeling, placarding, and shipping papers;
  • have authority to tender the freight and to bind the owner of the freight to these Terms; and
  • note any visible loss, damage, or shortage on the delivery receipt at the time of delivery.

Inaccurate or incomplete shipment information may result in reweigh, reclassification, rebilling, additional charges, service failure, or refusal of the shipment, all at Customer’s expense.

6. Restricted and Excluded Commodities

Unless expressly agreed by Select in writing in advance, Customer shall not tender: hazardous materials; currency, precious metals, gemstones, or jewelry; fine art or antiques; live animals; human remains; firearms, ammunition, or explosives; alcohol or tobacco; controlled substances, cannabis, or hemp-derived products; household goods; or any commodity requiring a license, permit, or special authority that Customer has not obtained and disclosed. Select and its carriers assume no liability with respect to any undisclosed or excluded commodity.

7. Temperature-Controlled Shipments

For temperature-controlled freight, Customer must state in writing, before tender, the required temperature setpoint and whether the unit is to run continuously or on start/stop cycle. Customer is responsible for pre-cooling the freight and for verifying trailer temperature and cleanliness at loading. Absent written temperature instructions provided in advance, no claim for temperature-related loss or damage will be honored.

8. Rates, Quotes, and Accessorial Charges

Quoted rates are based on the information Customer provides at the time of quoting and are estimates unless confirmed in writing for a specific shipment. Rates are subject to adjustment for, among other things, reweigh or reclassification, corrected dimensions or piece count, fuel surcharges, detention, layover, truck ordered not used, redelivery, driver assist or lumper fees, storage, limited-access or residential pickup or delivery, inside delivery, liftgate service, tolls, permits, escorts, and out-of-route mileage. Accessorial charges assessed by a carrier and supported by documentation are payable by Customer.

9. Payment Terms

Unless otherwise agreed in writing, invoices are due net thirty (30) days from the invoice date. Past-due amounts accrue interest at one and one-half percent (1.5%) per month, or the maximum rate permitted by law, whichever is less. Customer agrees to pay Select’s costs of collection, including reasonable attorneys’ fees.

Customer shall pay Select only, and payment to Select discharges Customer’s freight-charge obligation for the shipment invoiced. Customer shall not pay a carrier directly for any shipment arranged by Select; a direct payment to a carrier does not relieve Customer of its obligation to pay Select. Customer may not offset, deduct, or withhold freight charges on account of any cargo claim, service failure, or other dispute, all of which must be resolved separately.

10. Claims Procedure

  • note visible loss or damage on the delivery receipt before signing, and report concealed damage in writing within five (5) days of delivery;
  • file a written claim with the responsible carrier, with a copy to Select, within nine (9) months of the delivery date or, for a shipment never delivered, within nine (9) months of the scheduled delivery date;
  • support the claim with the bill of lading, delivery receipt, commercial invoice, photographs, and evidence of the amount claimed;
  • preserve the freight and its packaging and make them available for inspection; and
  • mitigate the loss, including by salvaging the freight where reasonably possible.

Any civil action arising from a cargo claim must be filed within two (2) years and one (1) day from the date the carrier gives written notice disallowing the claim. Freight charges remain due and payable in full while a claim is pending.

11. Insurance

Select maintains the broker surety bond or trust required by the FMCSA. Select may also maintain contingent cargo and contingent liability coverage. Any such contingent coverage is for Select’s benefit only, is not a substitute for Customer’s own cargo insurance, confers no rights on Customer or any third party, and does not make Select a carrier or an insurer of the freight. Customer is responsible for obtaining all-risk cargo insurance in amounts sufficient to cover its freight.

12. Limitation of Liability

To the fullest extent permitted by law, Select’s total aggregate liability arising out of or relating to any shipment or these Terms shall not exceed the gross freight charges Select invoiced for the shipment giving rise to the claim.

In no event shall Select be liable for special, incidental, indirect, consequential, exemplary, or punitive damages of any kind, including lost profits, lost sales, loss of use, market decline, downtime, production stoppage, replacement-cost premiums, fines or penalties assessed by a consignee, chargebacks, or damages arising from delay or failure to meet a pickup or delivery appointment, whether or not Select was advised such damages were possible. Select does not guarantee transit times, pickup times, or delivery times.

13. Indemnification

Customer shall defend, indemnify, and hold harmless Select and its officers, employees, and agents from and against all claims, losses, fines, penalties, and expenses, including reasonable attorneys’ fees, arising out of Customer’s breach of these Terms, Customer’s inaccurate or incomplete shipment information, Customer’s loading, blocking, bracing, or securement, Customer’s tender of undisclosed hazardous materials or excluded commodities, or the negligence or willful misconduct of Customer or its consignee.

14. Force Majeure

Select shall not be liable for any delay or failure to perform caused by events beyond its reasonable control, including acts of God, severe weather, flood, fire, earthquake, epidemic or pandemic, war, terrorism, civil unrest, theft or hijacking, strikes or labor disputes, carrier capacity shortages, fuel shortages, road or port closures, embargoes, cyberattack, utility or network failure, or acts of government.

15. Confidentiality

Rates, quotes, capacity information, and other non-public commercial information exchanged between Select and Customer are confidential and shall not be disclosed to third parties except as required by law or as necessary to arrange transportation.

16. Carrier Relationships

Motor carriers that haul freight arranged by Select are independent contractors and are not agents, employees, partners, or joint venturers of Select. The relationship between Select and each carrier is governed by Select’s Broker-Carrier Agreement, and nothing in these Terms creates any right in Customer under that agreement.

17. Order of Precedence and Entire Agreement

If Select and Customer have signed a transportation services agreement or similar written contract, that agreement controls to the extent it conflicts with these Terms; these Terms govern all other matters. These Terms supersede and take precedence over any conflicting or additional terms contained in any bill of lading, delivery receipt, purchase order, rate confirmation issued by Customer, invoice, or other document, and any such conflicting terms are rejected and of no effect. A bill of lading serves as a receipt for the freight and does not modify these Terms.

18. Governing Law and Venue

These Terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-laws rules, except where federal transportation law applies. The exclusive venue for any dispute shall be the state or federal courts located in Mecklenburg County, North Carolina, and the parties consent to personal jurisdiction there.

19. Website Use

The content of this website is provided for general informational purposes and is offered without warranty of any kind, express or implied, including as to accuracy, completeness, or fitness for a particular purpose. All trademarks, logos, text, images, and software on this site are the property of Select or its licensors and may not be copied, scraped, framed, or reused without written permission. You may not use this site to transmit unlawful content, attempt to gain unauthorized access to our systems, or interfere with their operation. Links to third-party sites are provided for convenience and do not imply endorsement.

20. Severability, Waiver, and Assignment

If any provision of these Terms is held unenforceable, the remaining provisions remain in full force. Select’s failure to enforce any provision is not a waiver of that or any other provision. Customer may not assign its rights or obligations without Select’s prior written consent.

21. Changes to These Terms

Select may revise these Terms from time to time. The revised version takes effect when posted to this page, and the “last updated” date above will reflect the change. The Terms in effect on the date a shipment is tendered govern that shipment. Continued tender of freight after a revision constitutes acceptance of the revised Terms.

22. Contact Us

Select Transport Partners, LLC
MC# 984301
10820-E Independence Pointe Pkwy
Matthews, NC 28105
888-965-0191
HQ@goselect.com

Select Transport Partners
888-965-0191 | HQ@goselect.com
10820-E Independence Pointe Pkwy
Matthews, NC 28105
Disclaimers | Terms and Conditions
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